Frequently Asked Questions
Everything you need to know about shopping with Sasa Global eShop.
Are the beauty products sold on Sasa Global eShop authentic?
Yes, all products are 100% authentic. We source directly from authorized distributors and reputable brands to ensure you receive only genuine skincare, makeup, and fragrances.
What are your shipping rates and delivery times?
We offer worldwide shipping. Standard shipping typically takes 7-14 business days, while express options take 3-5 business days. Shipping costs are calculated at checkout based on your location and order weight.
Can I return a product if I am not satisfied?
We accept returns for unopened and unused products within 30 days of delivery. Due to hygiene reasons, we cannot accept returns on items that have been opened or tested.
How can I track my order status?
Once your order is shipped, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various digital wallets like Apple Pay and Google Pay for a secure checkout experience.
How do I check the expiration date of my beauty products?
Most products feature a Period After Opening (PAO) symbol, which looks like an open jar with a number followed by 'M' (e.g., 12M means 12 months). We also ensure all stock dispatched has a minimum shelf life of 6-12 months.